[Resolved] Eureka Forbes — Installation of my new Aquaguard | |||
I have purchased a new Aquaguard reviva 8L from Amazon...before purchasing the product the customer care told me that the installation will be free and you will be charged for stand only. I have than lodged a service request [protected] for installation than the guy told me that the installation will not be free. I have recorded both the calls and would like to know the way I can take this forward. Really dissatisfied with the way these company works. I am thinking of returning the product to amazon and rather purchase Kent. Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Any of the Eureka Forbes team didn't contacted me. You are making a total fool of your customers. I have to get the installation done through a local person. You people don't bother about your customer. I am in a media conpany and will take the issue to the highest level. I have already mailed to your MD India and will keep on bothering him.
You people just keep copy paste to the complaints on these forums. I beg my friends not to purchase the products from Eureka or else they will be cheated again. Moreover on giving the other chance to Eureka i will be calling myself a fool if I again purchase any product of Eureka. I have just cancelled mu order of vaccum cleaner.
Friends in the forum checking for eureka forbes beware of this company.
Regards,
Peeyush
You people just keep copy paste to the complaints on these forums. I beg my friends not to purchase the products from Eureka or else they will be cheated again. Moreover on giving the other chance to Eureka i will be calling myself a fool if I again purchase any product of Eureka. I have just cancelled mu order of vaccum cleaner.
Friends in the forum checking for eureka forbes beware of this company.
Regards,
Peeyush
We have received feedback from our service team that your issue has been resolved.
Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.
Regards,
Eureka Forbes Team
Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.
Regards,
Eureka Forbes Team
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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We are sorry to hear about your experience and regret the inconvenience caused to you. We request you to give us another chance to serve you with the best we have. We have made a note of your concern details, our executive will get in touch with you and resolve your issue at the earliest. We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team