Eureka Forbes — Installation person is absconding after taking advance payment

Hello, Incident Location:Sector-17, Vashi, Navi Mumbai. This is to inform you that ur company is full of frauds. On 15th july ur installation guy(rather CHOR)SANTOSH KADAM ([protected])came to my house and took advance installation free, gave me Reciept and told product will be installed in 2 days. After that he is not picking call, I called up higher management as well so after 10 days he told he will come tomorrow but since then he is absconding and not picking call. Take some proper action against him and i want my advance payment refund as soon as possible.I[censored] din't take any action.I will go to police to lodge complain this week. Regards, Sasmit [protected]
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Hi Sasmit,

We are sorry to hear about your experience and regret the inconvenience caused to you. We request you to give us another chance to serve you. Please allow us to have this checked, we will look into this matter and help you with the best we can. We have made a note of your contact number, our representative will get in touch with you to ensure adequate resolution of your concern. We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.

Regards,
Eureka Forbes Team
Hi Sasmit,

We have received feedback from our service team that your issue has been resolved.

Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.

Regards,
Eureka Forbes Team

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