Eureka Forbes — Installed defected Machine | |||
I Gaurav Suri got installed a water purifier ( Aquaguard Geneus RO) from Eureka Forbes authorised dealer: Mark Enterprises ( Near JMD Garden, Sohna Road, Islampur, Gurgaon-122001) Bill No:14423 on 19/04/2015 and it stopped working on 02/05/2015 ( ie within 12 days). No one keen on after sales services and delegating us to others.We registered our complaint on Eureka Forbes Customer Care to customer care executive Asif Ansari under Request No: 81400612 on 03/03/2015.We are really dissatisfied with the services and want the money refunded/ machine replaced.Looking for support. Was this information helpful? | |||
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Eureka Forbes customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Sir,
I purchased the product Dr Megna (Aquaguard) water purified month ago. dt march 29th 2015. the product was getting installed on April 20th 2015 only . Still now am not able to use the product . i registed the complaint against the product via customer care many times but no use. and also they representative told so many false promise.I try to conduct the representative they are not response properly still now my problem was not rectify. my complaint nos are 91692930 & 81427034 & 81377139. i need to resolve my issue. its really worst service.
I purchased the product Dr Megna (Aquaguard) water purified month ago. dt march 29th 2015. the product was getting installed on April 20th 2015 only . Still now am not able to use the product . i registed the complaint against the product via customer care many times but no use. and also they representative told so many false promise.I try to conduct the representative they are not response properly still now my problem was not rectify. my complaint nos are 91692930 & 81427034 & 81377139. i need to resolve my issue. its really worst service.
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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We are sorry to hear about your experience and regret the inconvenience caused to you. We request you to give us another chance to serve you. Please allow us to have this checked, we will look into this matter and help you with the best we can.We have made a note of your concern details, our representative will get in touch with you to ensure adequate resolution of your concern.We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team