[Resolved]  Eureka Forbes — Irresponsible behavior - more than a month of complaint no response - request no. [protected].

Address:

600017

It has been a month since we lodged a complaint for repairing the aquagaurd genius +. it was under warranty period. every time i call, we get one standard reply from your executives saying that the technician will be attending within 24 hrs. so far no one attended and this was escalated and i was given the number of the group leader bhaskar. i was informed that he is in-charge for t. nagar chennai area. he had also promised to look into the issue and it has been 5 days so far no response. now by july 27th the warranty period will also be over and nothing is done. i have been spending thousands of rupees in buying mineral water as i do not have an alternative. please respond immediately before we approach the consumer court.

Regards
R. r. karthikeyan
[protected]
Ervice request number : [protected]