Eureka Forbes — Issues in aquaguard machine

Address:Mumbai City, Maharashtra, 400012

I am Himanshu Vishram Parab. I have take the Dr. AQUA GUARD MANGA UV from the Sales Person : 9088496 Kisan Mourya.My machine are not working from last 3 month. i have contact with technician, manager of company but they are not corporate with me about regarding of my machine issue, if i am calling on number they are not received me on not call back me.
Name of the contact persons and contact numbers :
Firoj:[protected]
surendra gupte:[protected]
Narkar:[protected]
Is these services give to your customer???
please kindly solve my problem because i am facing various problem of water purify
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Eureka Forbes customer support has been notified about the posted complaint.
Complaint comments 

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Hi Himanshu,

We regret the inconvenience caused to you. Please share with us your contact details/ complaint no / customer ID and we will get back to you at the earliest.

Regards,
Eureka Forbes Team
I have already share my details on email [protected]@eurekaforbes.com
the above persons mentions in complaints they are register my complaint so i don't have any complaint id.
my contact number [protected]
Inv. No : [protected]
Order. No :[protected]
TIN/LST No.:TIN - [protected] V
CST No.:C-[protected]
CIN No. :U27109WB1931PLC007010
Hello Himanshu,

Thank you for sharing your contact details we have made a note of the same. Our concerned team will get in touch with you at the earliest.

Regards,
Eureka Forbes Team
Hi Himanshu,

We have received feedback from our service team that your issue has been resolved.

Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.

Regards,
Eureka Forbes Team.
How service team give these feedback to you
till date my issue is not resolve
why it take long time to resolve my issues?

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