[Resolved]  Eureka Forbes — maintenance service

Address:Nashik, Maharashtra, 422003
Website:www.eurekaforbes.com

As the cartridge of dr. Aquaguard magnum has to be cleaned purchased on may 2017. We called several times to sales executive / customer care / pune office.
Till now no proper response is given since last 3 days. As we got a message from customer care of technician no and name, we called that guy, he says i cant come as i donot have any message from my office.
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Aug 23, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Jul 22, 2017
Eureka Forbes Customer Care's response
Dear Harish,

Kindly send in your registered contact number and customer ID. I'll have my team get in touch with you to service your product.

Regards,
Anita
Complaint comments 

Comments

Dear Anita,

Customer ID : [protected]. Contact No:[protected].

Kindly do the needful as early as possible. Its being nearly one week time we are not able to drink even glass of water. Hope you can understand the pain of thirsty person who has paid good amount to the company.
Eureka Forbes Customer Care's response, Jul 26, 2017
Verified Support
Dear Harish,

Thank you for sharing your contact details. I've escalated your concern to my Nashik team & they'll get in touch with you soon to do the needful.

Regards,
Anita
Harish@KP's [Complaint's author] reply, Jul 28, 2017
Dear Anita,

Kindly look into the issue as early as possible. As per our conversation till date no one has approached from Nashik Office.

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