Eureka Forbes — Money debited but product not delivered

Address:Hyderabad, Andhra Pradesh, 500056
Website:www.eurekaforbes.com

On 28th june 2016, i have ordered aquasure cartridge at eureka forbes website. The next day i have received an acknowledgement email about the booking with a reference number [protected]. Its almost a month and the product is not shipped yet.
Called the customer care 10 times, done chat online 3-4times, written email to [protected]@eurekaforbes.Co.In 3 times, all useless services. For a 500/- product i wasted lot of money and time and till now no one responds over emails or do a call back, as assured by the customer care.
Surprisingly, couple of csr said, they cannot see my reference number at all.
I have forwarded the acknowledgement email to [protected]@eurekaforbes.Co.In, but hopeless people do not care to reply. Eureka forbes is a thug company, where no one cares to respond to customers. Similarly such small transactions would make them millionaires by cheating common public. I recommend people not to go for the products of this company.
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Eureka Forbes customer support has been notified about the posted complaint.
Aug 09, 2016
Updated by A. Vijay Kumar
No response till date
Complaint comments 

Comments

Hi Vijay,

Inconvenience regretted. We have made a note of your details and our customer care team will get in touch with you at the earliest.

Regards,
Eureka Forbes Team.
Non contacted...again hopeless Eureka Forbes
Will keep posting, till the issue is resolved...non contacted till date...Pathetic Eureka Forbes. Will not even worry to go consumer court
Non contacted yet...again hopeless Eureka Forbes...shame on the organization
Thugs...taking money from customers and not responding
No response till now

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