Eureka Forbes — no installation of a fully paid high end water purifier

Address:

Mumbai City, Maharashtra

we were asked to make full payment for a water purifier and it was made with an assurance that as soon as the product is delivered it will be installed. 4 days after several reminders a day it remains in packed condition. The service manger Dipesh kept promising and after teh second day blocked the numbers of my wife, my mobile and the landline so we could not contact him. Initially he was extremelly oversmart and said that since we had been loyal customers for the company for over 10 years we will get priority service and he would say he is talking to the service guys and put on hold and soon after when there was no service and we kept calling he blocked our number. I sent him a message that I will speak to the managing director but it had no effect what so ever . We have still not received the installation and have to drink poor quality water..if you are unable to install your own equipment please take it back and give us full refund there are several other compnies with better service and less oversmart personnel. the product is registered in my name and my mobile number is +91 [protected]