Eureka Forbes — no installation of aquaguard and free personal purifier not received no communication by your company employee.

I have been ordered Dr.Aquaguard booster(product code:GWPDDRBST00000) on 16/06/15 with online payment by SBI atm as Rs.10490. Aquaguard has been delivered on 19/06/15 without free personal purifier.I have informed to your executive Mr.Saurabh[protected]Ph no.[protected]) on 19/06/15 for installation, but nobody still not arrived for installation and your executive Mr.Saurabh[protected]Ph no.[protected]) not received my call. So, i request to you, please arrange to send your technician for installation and also to be sent free free personal purifier bottle immediately your's, Rustam Singh Customer id: [protected] address.: 706, Anandi Avenue Near Mohan Greenwoods, Manjarli, Badlapur(w), Thane- 421503 contact no.:[protected]
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Hi Rustam,

We are sorry to hear about your experience and regret the inconvenience caused to you. We request you to give us another chance to serve you. Please allow us to have this checked, we will look into this matter and help you with the best we can. We have made a note of your contact details, our representative will get in touch with you to ensure adequate resolution of your concern. We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.

Regards,
Eureka Forbes Team
Hi Rustam,

We have received feedback from our service team that your issue has been resolved.
Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.

Regards,
Eureka Forbes Team

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