[Resolved]  Eureka Forbes — No proper demo given for wet and dry vacuum cleaner

Address:560050

Hi,

We purchased the wet and dry vacuum cleaner through a sales person . As he started giving the demo, he in between got calls which he attended and requested us that he will give the demo after some day since he has to urgently reach somewhere. On part of humanity we agreed and trusted the sales person and have given the full payment of the vacuum cleaner but after which he neither takes the call and is least bothered to call back . Its been more than 6 months now we purchased we are too much upset by the behavior of eureka forbes sales person and his mean mentality . We would need a full demo of the product at earliest.

Thank you,
Pradeep
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Apr 20, 2016
Complaint marked as Resolved 
After raising the complaint, a sales person called me and agreed to give the demo but after reaching home he said that he will give the demo only if the product will be purchased if the demo needs to be given for the product already purchased then it would be charged 500/- . After hearing to our complaint he gave us the number of Head of the Vacuum cleaner support for Bangalore. On calling Mohan he guided me politely and promised that it would be resolved at earliest which actually happened.
Eureka Forbes customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Veena,

We regret the inconvenience caused. We request you to share your contact details/complaint no / customer ID and we ensure to resolve your issue at the earliest.

Regards,
Eureka Forbes Team.
Hi,

The problem is now resolved. A new sales person came and given the demo . Thanks for the response

Thank you,
Veena
Hi Veena,

Thank you for your valuable feedback. We are glad that your issue has been resolved.

Regards,
Eureka Forbes Team

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