[Resolved] Eureka Forbes — No refund for the extra amount paid for the product | |||||
On 07/08/16 salesperson from aquaguard came to my house and i gave him advance of 500rs and gave the order. Next day the product delivered to my door step and installation also done on the same day. Next day the same sales person came to collect the amount. He did not remind me of reducing 500rs from the payment. From the next day i am calling that person to give me my 500rs back and he is not responding. Feeling cheated and i am going to recommend to anyone. Order id :[protected] Customer id : [protected] Sales person name : ananth kumar k Cell : [protected] Was this information helpful? | |||||
Oct 3, 2016 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Aug 30, 2016 Eureka Forbes Customer Care's response Dear Customer, We have escalated your issue to our team and they shall connect with you soon and get this sorted. Regards, Eureka Forbes Team Verified Support Sep 02, 2016 Eureka Forbes Customer Care's response Dear Customer, We have received feedback from our team that your issue has been resolved. Regards, Anu | |||||
 2 Comments | |||||
Comments
My request number [protected] was awarded to Mr. Ramesh Chandra Dash 3 days back . The concerned person came and asked for a bank Cheque which we provided. However, our problem has not yet been attended by the concerned person . I am a senior citizen and my wife and me don't have access to purified water
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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Even after three weeks the purifier is still not installed.
I will take up the matter with consumer forum if the issue is not resolved immediately. Their service is extremely poor.