[Resolved]  Eureka Forbes — No repair attendance for amc 22737476 valid 28-oct-16 since 20-aug-14

Service has gone BAD in Goa

Eureka Forbes product worst service I have both vacuum cleaner
and water purifier, .even go for local products they will service you
at the best!

Dear sebyhelen, we are sorry to hear about your experience and regret the inconvenience caused to you.
We request you and give us another chance to serve you with the best we have.
We have made a note of your concern details, our executive will get in touch with you and resolve your issue at the earliest.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team

Dear Varun Priyan, we are sorry to have disappointed you.
Is there is any particular issue that you are facing with us?
Please share your contact details with us, we will get in touch with you and resolve all your issues at the earliest
Regards,
Eureka Forbes Team

Dear Eureka Forbes Team - Even after your assurance dated Sept 9, 2014 no one from your institution has come to enquire, forget about repair of the AG.

Sebastian D'Cruz‎Eureka Forbes
16 hrs ·
I have lodged service request for AG GNOVA on 20-aug-2014 under no [protected]; customer id [protected] for amc contract no 22737476 valid from 29-oct-2013 upto 28-oct-2016. Since it was not attended, I lodged request once again on 25-aug-2014 and was registered under no D69C0937101. Since no body attended, I relodged my request for the third time on 04-sep-2014 and was alloted request no [protected]. Inspite of following up the matter on telephone to Eureka Forbes local centre at Tel No:[protected], nobody cares. What is the use of AMC, when I and my family are forced to use buy and use packaged drinking water bottles. - Helen and Sebastian DCruz, Bastora, Goa
LikeLike · · Share
Sebastian D'Cruz


Eureka Forbes DearSebastian D'Cruz, we are sorry to hear about your experience and regret the inconvenience caused to you.
We request you and give us another chance to serve you with the best we have.
We have made a note of your concern details, our executive will get in touch with you and resolve your issue at the earliest.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team
Like · Reply · 15 hrs

Sebastian D'Cruz Sep 9, 2014 by User Eureka_Forbes

Dear sebyhelen, we are sorry to hear about your experience and regret the inconvenience caused to you.
We request you and give us another chance to serve you with the best we have.
We have made a note of your concern details, our executive will get in touch with you and resolve your issue at the earliest.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team
Like · 14 hrs
Sebastian D'Cruz

Received a call from[protected] on 20-sep-2014; No body turned up; received a call from[protected], who asked for directions of house and whether AG unit is under AMC. He has not turned up probably because unit is under AMC? Called today No [protected] at 6.08 PM, and he states " we will see later" . WONDERFUL service for REQUEST of 20-Aug-2014.