Eureka Forbes — No response even after 12 days of complaint | |||
Complaint number : 87014878 Customer id : [protected] Complaint date : 08th may 2016 Description : adapter needs to be replaced Customer name : deepak Model : aquagurad - enhance uv + ro Even after 12 days of complaint, no one eureka forbes contacted for service, customer care executives (Viz, chaitra, sandeep, etc.) gave number of managers (Ratan raju and rao) that were not working or either switched offed all the times. Raised the complaint around 15 times and customer care executives out the call on "hold" every time and wasted nearly 300 ruppees of mine. Very bad experience with customer care executives of eurake forbes Thanks, Deepak Conatct number : [protected] Was this information helpful? | |||
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Eureka Forbes customer support has been notified about the posted complaint. | |||
 12 Comments | |||
Comments
Hi deepaktulsiani,
Inconvenience regretted. We have made a note of your details and our customer care team will get in touch with you at the earliest.
Regards,
Eureka Forbes Team
Inconvenience regretted. We have made a note of your details and our customer care team will get in touch with you at the earliest.
Regards,
Eureka Forbes Team
Eureka Forbes — Aqua Guard Reviva RO is not filtering properly.Service centre people in Trivandrum is not picking the call.
Aqua Guard Reviva RO is not filtering properly.Service centre people in Trivandrum is not picking the call.Either please share the proper number in the website or please pick up the call for servicing. Hi gopalvatwani,
We regret the inconvenience caused to you. Please share with us your contact details/ complaint no/ customer ID and we will get back to you at the earliest.
Regards,
Eureka Forbes Team
We regret the inconvenience caused to you. Please share with us your contact details/ complaint no/ customer ID and we will get back to you at the earliest.
Regards,
Eureka Forbes Team
Hi RakhiNarayanan,
We regret the inconvenience caused to you. Request you to share your contact details/ complaint no/ customer ID to help us resolve your issue at the earliest.
Regards,
Eureka Forbes Team
We regret the inconvenience caused to you. Request you to share your contact details/ complaint no/ customer ID to help us resolve your issue at the earliest.
Regards,
Eureka Forbes Team
Eureka Forbes — INSTALATION OF NEW PURCHASE PRODUCT IS NOT YET DONE.....
CUSTOMER ID [protected] INVOICE NO [protected] DT 15/05/2015 PURCHASE ONLINE ADVANCE PAID BY TT.PRODUCT RECEIVED ON 19/05/15 BY GATI COURIER AND NOT YET INSTALLED BY YOU...HOW MUCH MORE TIME IT WILL TAKE.Aquaguard Robot Model Water Purifier — fault
Not good service by your executives &system offload from last 2 months .
Water purifire uv
My order no [protected] was cancelled in 19 april but refund not recivedAquagaurd Reviva Domestic RO Unit- AMC-No service
Entered with Eureka Forbes for annual maintenance and Paid rs 6520. Tele phonic request made and request no 73218373 and 73367236. And online registered vide A[protected]. Even after 15 days service not done . Hi deepaktulsiani,
We have received feedback from our service team that your issue has been resolved.
Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.
Regards,
Eureka Forbes Team.
We have received feedback from our service team that your issue has been resolved.
Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.
Regards,
Eureka Forbes Team.
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Eureka Forbes — non comliance of AMC of contract receipt no 23633441of dated 30 06 2014
1.as per AMC two servicing should be done in a year. 2. only one servicing is done in a year. 3.why second servicing is not till today