Eureka Forbes — No service for product purchased

Purchased product on 4/07/15. Product has been delivered on 11/07. Despite repeated calls no one came to install it. The agents did not connect the call to supervisor upon request as well. They say they do not have supervisors. Today is 23/07/15. If there is any technical issue, I think the service will be even worse. I can't even submit an online request to set up a return. If I would have purchased from a local store, at the most it would have taken 2 days to get it installed. I wasted 22k for this product.
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Eureka Forbes customer support has been notified about the posted complaint.
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Hi GladysW,

We are sorry to hear about your experience. We would like to take this opportunity to resolve all the complaints you have. Please share with us your contact details/complaint no and we will get back to you at the earliest to make sure the necessary action is taken.

Regards,
Eureka Forbes Team

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