[Resolved]  Eureka Forbes — No service response for 2 months - vacuum cleaner repair

Address:

Pune, Maharashtra

Ph – [protected] I have a Vacuum cleaner model of trendy Nano, About 2 months ago, it stopped working. Hence I went to the authorised center at M/s Gurukripa services, chinchwad pune. It was advised by them to replace the motor Which I agreed immediately.. But when a handed over them the unit, evenafter 2 months the service center was not able to service the same. Every time I used to call them for followup, there was some or the other reason to excuse. Many of the times the call itself was not answered & nobody bothered to call back about the status… Parallely, I have registered a service request on call center and the complaint no. is 78458196 There was no response for this as well.. In between, I have called your Kasarwadi Pune office as well to remind, there also no response received.. This has resulted in a huge discontent and dissatisfaction for Eureka forbes customer service.. I am going to stop using all your products and will spread the word among all my friends & relatives as well.. Now I have taken the unit back from the Gurukripa services, , Can you please look into the matter and send the technician? I have tried on your email at [protected]@eurekaforbes, com, it also showing as mailbox full for last 3-4 days.!!! All my details are available in your service data base.. ( based on mobile no)