Eureka Forbes — non-attendance to request no [protected]

Address:Darjeeling, West Bengal

Requested to attend the problem of non working of my water purifier on 26.07.2015 under my customer id [protected]. Repeated reminders fell into deaf ears.Being assured every time that technicians would be attending in no time.Just now I am told that it would not be possible before tomorrow (28.06.15) since service is provided up to 6.30 p.m.Unable to purchase so much drinking water. please help me out.
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Eureka Forbes customer support has been notified about the posted complaint.
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Hi Papia,

We are sorry to hear about your experience and regret the inconvenience caused to you. We request you to give us another chance to serve you. Please allow us to have this checked, we will look into this matter and help you with the best we can. We have made a note of your complaint number and customer ID, our representative will get in touch with you to ensure adequate resolution of your concern. We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.

Regards,
Eureka Forbes Team
Hi Papia,

We have received feedback from our service team that your issue has been resolved.
Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.

Regards,
Eureka Forbes Team

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