Eureka Forbes — Non delivery of product I.e vacuum cleaner

Address:Mumbai City, Maharashtra

I have purchased a vacuum cleaner from eureka Forbes site on 27 th April 15. However, till date I have not recd the product. Product detail is as under: LITEVAC (vacuum cleaner) Tranc id[protected] Customer I'd [protected] Complaint no. 91836059 Request no. 92250841. Inspite of several request to the company no response. Please help in resolving this issue which is pending for more than three months. This a pathetic service I have ever come across with any type of industry. Regards Praveen S Suvarna [protected] [protected]
Was this information helpful?
No (0)
Yes (0)
Eureka Forbes customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Praveen,

We are sorry to hear about your experience and regret the inconvenience caused to you. We request you to give us another chance to serve you. Please allow us to have this checked, we will look into this matter and help you with the best we can. We have made a note of your contact details, our representative will get in touch with you to ensure adequate resolution of your concern. We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.

Regards,
Eureka Forbes Team
Hi Consumer Complaint Team,

My complaint has been addressed and I have got the delivery of vacuum cleaner after 3 months of order and recd the order on 1 August 15.

Thanks once again Consumer Complaint team for their support.

Regards
Praveen.
Hi Praveen,

We have received feedback from our service team that your issue has been resolved.

Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.

Regards,
Eureka Forbes Team
ef Team

tum jaise ccito iyo kon gnd main late marni chaiye
inki efteam walon ki suja do kaun hai be tu ef team bc naam bata

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Eureka Forbes
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7759
    Pending
    412
    Resolved
    4407
    Eureka Forbes Address
    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
    View all Eureka Forbes contact information