[Resolved] Eureka Forbes — Non receipt of delivery

[Resolved] Eureka Forbes — Non receipt of delivery

R Raam Ochani from Pune, Maharashtra

I have booked a water purified on 20.02.2015 with your company through one Mr. Virendera Singh Cell No. [protected] and have issued a cheque for an amount of Rs. 10, 490/- for purchase of the product. I was told that the machine will be supplied to me by monday. Thereafter I have been constantly calling him for supply of the product. However, till date I have not received the delivery but only false promises that machine is on the way and will be delivered to you anytime. I can show you the call records from my mobile. In view of the above, I call upon you to investigate the matter, why the machine has not been delivered to me till date and what is the status. Without prejudice to above, I intend to initiate action for deficiency in service, which please not, My Cell No. is [protected], [protected] Ram Ochani Advocate Was this information helpful? No (0) Yes (0)
Aug 9, 2021 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint.
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Eureka Forbes Customer Care

from New Delhi, Delhi

Verified Support

Dear Raam Ochani,
We regret the inconvenience caused to you and would resolve this issue on priority
Please allow us to have this checked, we will look into this matter and help you with the best we can.
We've made a note of your contact details, our executive will get in touch with you and resolve this issue at the earliest.
We will make sure that your machine is delivered to you at the earliest. We once again are truly sorry for the trouble you had to face.
Regards,
Eureka Forbes Team