Eureka Forbes — Not Attending Vacuum Cleaner Under AMC

Address:

Cuddalore, Tamil Nadu

My Vacuum Cleaner is Under AMC for 2 years. The agreement says that they will supply free of cost two sets of Dust bags in each year. I received only one set of Dust bags with great difficulty. Even the tech. do not attend the Machine during the AMC. Despite my request for the second set of Dust Bags they are not delivering it. Since I am using the product for more that 14 years, now I request them to supply the Dust Bags for which i am ready to pay for it. I even lodged a complaint with the service dealer (Neyveli, Cuddalore district). I have calling them regularly for the past one weak. Now they have started to disconnecting the phone and not responding. Since your product has to serviced by your company tech. Only and the spares has to purchased from your company there is no alternate. I kindly request your good office to advice your company tech. to supply the Dust Bags immediately and attend the AMC for which i have already paid the advance amount.