Eureka Forbes — not delivering the product even after payment

Address:Bangalore, Karnataka

representative of eureka forbes came home and explained about the product. since we were very much in need of the water purifier product i asked them to install it on the next day. they promised me within 24 hours and took the full payment. its been more than two and half days we are not provided the product, while speaking to the company the reply was because of their audit they cannot supply the product and they are not able to promise when they can provide it. i am really worried about the money i paid to them. one reason i will not choose a indian company looking forward they will provide the service.
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Eureka Forbes customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear agni, we are sorry to hear about your experiences and regret the inconvenience caused to you.

Please allow us to have this checked, we will look into this matter and make sure that your Water Purifier is installed at the earliest.

In order to solve your issue and prevent this problem from occurring again, we require your cooperation.

Please provide us with your contact details, our executive will get in touch with you shortly and resolve this issue on priority

We deeply value your relationship with Eureka Forbes and wish to serve you with the best we have.

Regards,
Eureka Forbes Team

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