[Resolved]  Eureka Forbes — Not following refund policy

Address:New Delhi, Delhi, 110014

I bought a eureka forbes magna uv water purifier from their site online(14th august 2016). Their agent told meat the time of buying I can add RO in this product later, if needed. Later several eureka forbes technician told me I can't add RO here. So I want to return this product. I have filled up their return form (on 11th sep 2016) within 30 days of buying. They have a 30 days money back policy. I have been following up with them from last 45 days but every time they tell they will take this product within 2-3 days back but they never took back. I am very much disappointed with their irresponsible behavior.
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Dec 10, 2016
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Nov 07, 2016
Eureka Forbes Customer Care's response
Hi Sachin,

I understand your concern. Please share your customer ID/complaint no./contact no.as it will help me to assist you better. Appreciate your co-operation.

Regards,
Anu
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