Eureka Forbes — Not getting service for log time

Sarbasish Pal

from Mumbai, Maharashtra

Address:

Kolkata, West Bengal

Subject : Very poor service I am trying to get service for my water purifier. I have also log request on last thursday(25th june 2015) then again I did it for two times as I haven't get any call from your side and no one come to my home for the service. Two of the request number are as follow [protected], [protected] (as far I remember) last request number :[protected]today 1st july 2015) I also tried to log the request by your web service but no replay. My register mobile number is [protected] Please help me out and provide me service asap.

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Comments

Eureka Forbes Customer Care

from New Delhi, Delhi

Verified Support

Hi Sarbasish Pal,

We are sorry to hear about your experience and regret the inconvenience caused to you. We request you to give us another chance to serve you with the best we have. We have made a note of your contact details; our executive will get in touch with you and resolve your issue at the earliest. We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.

Regards,
Eureka Forbes Team

Eureka Forbes Customer Care

from New Delhi, Delhi

Verified Support

Hi Sarbasish Pal,

We have received feedback from our service team that your issue has been resolved.

Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.

Regards,
Eureka Forbes Team