[Resolved] Eureka Forbes — Not provide purchase bill/invoice for RO | |||||
I purchased an Aquagurad reviva RO from eureka Forbes representative and i haven't received the bill/invoice for the same. I purchased this product more than a month ago. No response from customer care number and the representative i purchased this product. Even grocery store in India says:"No need to pay anything if we do not give you a bill". Why such negligence from such a big company? Also the representative didn't fulfill the commitment. He told me to buy the RO from him than buying it online from eureka website and he shall give me a Watch as a gift. Which has not been provided yet. Product details: Consumer name: Mrs veena arora Consumer phone: +91 [protected]/ [protected] Product: Aquagurad reviva RO Purchase date: 31 oct 2016 order form no.[protected] Was this information helpful? | |||||
Jan 9, 2017 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Dec 09, 2016 Eureka Forbes Customer Care's response Dear Nick, I am concerned to note this and have forwarded your issue to my team at Haryana. Be assured that they will connect with you at the earliest. Regards, Priya | |||||
 2 Comments | |||||
Comments
My compliant no is [protected] at chennai.3/12/16. My customer id [protected], Compliant about NonFunctiong of my aquaguard.One Mr Arunkumar attended the problem. But within 15 mts, the equipment stopped functioning. When I called him back, he told he will come but he has not come. Why such incomplete service? Pl do the needful immediately.HelpmePl
Eureka Forbes Customer Care's response, Dec 13, 2016
Verified Support
Dear Customer,
I understand your concern & have forwarded your issue to my team at Chennai. They will contact you soon to address your concern.
Regards,
Priya
I understand your concern & have forwarded your issue to my team at Chennai. They will contact you soon to address your concern.
Regards,
Priya
Eureka Forbes Customer Care's response, Dec 20, 2016
Verified Support
Dear Customer,
I understand that your concern has been addressed. Do let me know for any further assistance.
Regards,
Priya
I understand that your concern has been addressed. Do let me know for any further assistance.
Regards,
Priya
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
View all Eureka Forbes contact information
Contact Details:
1) Pratik Singhania, Marketing Manager: pratik.[protected]@eurekaforbes.com ([protected])
2) Shashank Sinha, AVP Marketing: [protected]@eurekaforbes.co.in ([protected])
3) Marzin R. Shroff, CEO Sales & Marketing:: [protected]@eurekaforbes.co.in
4) Teresa Dsouza, Secretary to CEO: teresa.[protected]@eurekaforbes.co.in
[protected]
Despite the completion of the project as per the exact requirements communicated to us time and again and well within the timelines Mr. Pratik Singhania refuses to pay us the promised fees of INR 50, 000/-
Even our legal actions are being taken casually and are being intentionally ignored and answered casually to harress us further and stretch the matter.
Cheapest people and company that I have seen in my life.
Marketing Manager cheats,
AVP send half informed, sarcastic, arrogant and unprofessional mails on being sent a detailed mail,
CEO is happy hiding in his office enjoying being the leader of a team that cheats and deceives people. As long as the company pays him a fat salary he will happily close his eyes to all kinds of inefficiencies his people exhibit. So much for his LEADERSHIP
If it helps mail or call these (num given above) and tell them how inefficient this stupid company is with idiots like them.