Eureka Forbes — Not Received Combo Offer Product on Purchase of Enhance UV System Online from Eurekaforbes | |||
Dear Sir/Madam My Customer ID is[protected]. I have purchased AQUAGUARD ENHANCE UV WP SYSTEM on 22 Mar 2015 through Eurekaforbes official Website www.eurekaforbes.com. I have used my credit card for this transaction. My Invoice Number is #310625. At that time Eurekaforbes had given Combo offer on purchase of its product through online mode. In its Combo Offer Eurekaforbes had mention One Aquaguard On The Go Personal Water Purifier worth Rs. 1000/- plus One Cartridge of Enhance UV Purifier. aLREADY 6 MONTHS ARE PASSED But TILL DATE I HAVE NOT RECEIVED THIS COMBO OFFER PRODUCT. I HAVE GIVEN THIS COMPLAINT ON AQUAGUARD CUSTOMER CARE NUMBER [protected] SEVERAL TIMES BUT NO ACTION HAS BEEN TAKEN. SO I REQUEST YOU TO PLEASE LOOK INTO THIS MATTER AND DO THE NEEDFUL AT THE EARLIEST. Was this information helpful? | |||
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Eureka Forbes customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Hi Nayan,
We are sorry to hear about your experience and regret the inconvenience caused. Request you to please share your contact details/complaint no./customer ID as it will help us trace your issue & resolve it at the earliest.
Regards,
Eureka Forbes Team
We are sorry to hear about your experience and regret the inconvenience caused. Request you to please share your contact details/complaint no./customer ID as it will help us trace your issue & resolve it at the earliest.
Regards,
Eureka Forbes Team
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Thank you for writing to us. We have escalated your issue to the concerned department and they shall contact you at the earliest.
Regards,
Eureka Forbes Team