Eureka Forbes — Not received Free gift from Eureka Forbes

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Website:www.eurekaforbes.com

I had purchased the water purifier paying the full amount through online: http://www.eurekaforbes.com/Product/Water-Purifiers/DrAquaguard/RO-UV/Dr-Aquaguard-Magna-Hd-Ro-Uv?pid=306 There was a free gift offered for all the product which is above Rs. 7990 "VALID ONLY ON FULL ONLINE PAYMENT MADE ONLY ON THIS WEBSITE " I paid Rs. 17490 for the Dr Aquaguard water purifier on 11-Nov-2015. The product itself was delivered one month late. Even after two months, the promised free gift is yet to be delivered. I had raised a complaint with their customer service (Complaint no:[protected] about a month back and there is no response on that too even after repeated follow ups from my side.
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Hi Roje,

Inconvenience regretted. We have made a note of your details and our customer care team will get in touch with you at the earliest.

Regards,
Eureka Forbes Team
Aqua guard is a brand which is marketed by eureka forbes a shapoorji pallonji group. I too like many others made a mistake in believing them and bought draquaguard paying 17400 rs. It has not been a year and the product has malfunctioned for 4 times and service engineer is giving poor service. Will never ever again buy nor recommend any product of eureka forbes. Bloody bunch of cheats.
Dinesh thakur
sangli

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