Eureka Forbes — Not Resolved

Address:

Thane, Maharashtra

I have recently online purchased Dr- Aquaguard Booster from your eurekaforbes site, before purchase I got simple understanding for the product from your employees - Prashant Jadhav/Vinay Tiwari Employee ID - 9084424. I have a BAD experience while speaking to them on his Cell for follow up of product delivery, after purchasing a product using their employee Id for getting commission from eurekaforbes Now they are not picking call(vinay) & while I have called to Prashant Jadhav; some rascal person has picked my call on prashants cell no instead of him. Who have no sense to talk with customer and he is asking me that "Aap dekh lo aapko product purchase karna he ki nahi" or asking some nonsense answer while, asking him to give a phone to Prashant. After doing the same he has cut my call and while I am trying to call them again no one is picking up my call. This could happen because I have already purchased and paid for product using his employee id, now they are sure that they will get commission from company. Before purchasing a product they are doing follow-up to me for order placement and purchasing, but after purchasing a product and bear a proper time of product delivery my simple question was that when can i expected my product. But now I am under you because I have paid and already mentioned your employee id. I think this is pathetic way to care your customer, who paying proper amount to your company and because of customer your presence are there, otherwise no need of you i.e.(Marketing, Customer Support, etc). I want a serious action on them who have done misbehave with me; otherwise I have decided to surrender this product even though some amount got deducted while returning in your replacement policy. My Customer ID: [protected] Order ID: [protected]