[Resolved]  Eureka Forbes — Not responding to my repeated service complaint

Address:Cuttack, Odisha
Website:www.eurekaforbes.co

The aforesaid company has not been responding to my repeated complaints about non working of one switch in my aquaguard (Aquaguargd classic model) and the same is well within the warranty period. I had already made three complaints since 3rd aug.2016. They had registered my complaint vide no - [protected], [protected] and [protected]. One dasarathi panda even called me but he asked me to talk with his senior officer to carry out my problem or esle you can make another complaint. Is it our responsibility to call all the representatives to solve our problems? I am expecting your immediate and effective response.
Regards,
Bishnudev
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Oct 3, 2016
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Aug 29, 2016
Eureka Forbes Customer Care's response
Dear Customer,

Thank you for writing to us. We have forwarded your details to our team and they shall connect with you soon.

Regards,
Eureka Forbes Team
Verified Support
Aug 30, 2016
Eureka Forbes Customer Care's response
Dear Customer,

We have received feedback from our service team that your issue has been resolved.

Regards,
Eureka Forbes Team
Complaint comments 

Comments

Sir, I had to purchase a ro of Eureka Forbes. And I will take up your executive(Mr.Jitendra tada and Mr.Jitendra singodhiya) said yesterday morning, but now he is my Phone are not pickup and no call back . loop

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