[Resolved]  Eureka Forbes — Poor product with Very poor customer service

Address:

Mumbai City, Maharashtra

Hello, It is just to inform you that I have done a big mistake purchasing the Eureka Forbes Aquagaurd Enhance water purifier. It looks absolutely fine but I don't know which genius has designed the product . After purifying the water, it goes to storage container where dust can easily enter. That is all done but the services which we get is the most pathetic. I keep calling and get another number to call and get help. They will say that they are coming tommorrrow and never show up on site. Plumber has installed the machine but they connected the pipeline as such they there is a water leakage. After call 15 numbers for more than 40 calls, i have still not seen any plumber coming. Technician came and said that he will notify plumber and gave me the number for Lal shab to call as well to expedite the process and the technician made the issue more critical, now leakage has increased and we are getting penalised by the society to waste the water. I am tired of the service in first week, i do not have faith on Eureka Forbes anymore for future service. i wish i could get the refund for the designed purifier and install Pure it or TATA swacha. Mobile number: [protected] Registered mobile Number : [protected] Email: [protected]@yahoo.co.in / [protected]@gmail.com Customer id: [protected] order cum receipt #[protected] Address-307. Triveni CHS. LTD., 577. N.M. JOSHI MARG, Byculla (west), Mumbai -27, Near S Bridge.