Eureka Forbes — Poor response from the Eureka Forbes chennai service center

Address:

Chennai, Tamil Nadu

I bought Eureka Forbes vaccum cleaner from chennai T.Nagar Vasanth & co, they deliverd the vaccum cleaner to my home after which the next day we opened and saw the wire pull back switch is not working properly, we called the service center and booked complaint, service technical person dint turn up and he came after one week and said he cannot repair on spot as it seems to be advanced machine, i dont understand what is advance thing wire pull back switch, it s a feature of eurka forbes vaccum cleaner even very long back. they said they had to take back to service center and will return in one day, but every day we call and ask we have not got back the vaccum cleaner, it has almost been two weeks since he took the vaccum cleaner and has not returned back. Never knew Eureka forbes chennai service center is so worst.