[Resolved]  Eureka Forbes — Poor service at jamshedpur

Address:East Singhbhum, Jharkhand

Dear sir, I would like to inform you that I am a regular customer of Eurekaforbes, but I am sorry to inform you that service at Jamshedpur branch is very very poor, Sales person only knows to sale the machine, after sales very poor response to the complain is there. I have bought a new RO machine 2 months back and observed some problem, Complain (no.[protected] has been lodged by me to the call centre, 3 day after complaining 1 technician has visited my house, but after that visited neither he is picking up the phone nor visiting my home again I have lodged the complain (No.[protected] and till now problem is not solved. Same service problem I have observed in my company also by the technicians last year. Kindly do the need full to solve my problem at the earliest. Technician Name - Mr. Pradeep. Incharge name - Mr. Ranjan
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Aug 14, 2020
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Complaint comments 

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Dear ashwini1409, we are sorry to hear about your experience and regret the inconvenience caused to you.
We request you and give us another chance to serve you with the best we have.
We have made a note of your concern details, our executive will get in touch with you and resolve your issue at the earliest.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team

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