Eureka Forbes — Product not delivered after online transaction

Address:Bangalore, Karnataka

I duly order a aquaguard water purifier on 25.05.15, through online with online trasaction.After one month company not delivered the above product I collect transaction details from my bank and sent to company by email.They are not replying my mail, and over phone also not getting positive response.I am residing bangalore city and online shopping contact office for eureka forbes is mumbai.The anount which trasfered to forbes is 14990/rs.This is RO+UV+TDS water purifier from forbes. Pls help in these issue.
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Such things happened to me too.ordered a cartridge of one of my aquasure and made online payment but the product is not delivered to me yet and almost 15 have passsed and the response oof customer service people iis very coldl
Hi Krishnan,

We are sorry to hear about your experience and regret the inconvenience caused to you. We request you to give us another chance to serve you with the best we have. Please provide us with your contact details, our executive will get in touch with you and resolve your issue at the earliest. We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.

Regards,
Eureka Forbes Team
Hi Reema,

We are sorry to hear about your experience. We would like to take this opportunity to resolve all the complaints you have. Please share with us your contact details/complaint no and we will get back to you at the earliest to make sure the necessary action is taken.

Regards,
Eureka Forbes Team

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