[Resolved] Eureka Forbes — Product not received/delivered

Koushik Bishal

from Bengaluru, Karnataka

Address:	560024
Website:	eurekaforbes.com

Dear TEAM,
This is to inform you that i have not received the product for which i have done the payment on 10OCT2016. I have called several times to customer care but no body is give me correct information, every time i call the person informs me you will receive in 24 hours but already 8 days have past. There is no shipping or courier information to me as well. If i have taken from local market i would get in 2 hours delivery. Requesting you to refund the amount so that i can purchase the product from local shop.below mentioned are details of person.
Sales staff- Mr.Harshit([protected])
Customer id-[protected]
Oder id-182965

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Nov 21, 2016

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2016

Eureka Forbes Customer Care's response I understand your concern Koushik, and have forwarded the same to my team at Bangalore. Be assured your issue will be resolved at the earliest.

Regards,
Leena

Verified Support

Oct 19, 2016

Eureka Forbes Customer Care's response Hi Koushik,

Based on the feedback received from my team, I believe that your concern has been addressed. Have a great day!

Regards,
Leena