Eureka Forbes — Product return through online payment | |||
I wanted to return the product I purchased from online. I had sent lot of mail to customer care but I didn't get any reply from them. I am really frustrated by calling and sending mails to them. But I didn't get any reply for my mails. Here is my order details : Customer ID is [protected] Product Code GWPDDRMRU00000 Product Name DR. AQUAGUARD MAGNA HD RO + UV I am totally exhausted with all the enquirys. Finally I will have to go knock the consumer court. I purchased through a sales representative. But he is also not responding. The after sales service is so pathetic from eureka forbes. Here is my contact : [protected] Was this information helpful? | |||
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Eureka Forbes customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
I didn't get any reply for my return. Your executive called me and took return request but I didn't get any response upon that return request. Can you please update me on that. Its been 4 days, I am desperately waiting for the response.
Hi Praba,
We have received feedback from our service team that your issue has been resolved.
Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.
Regards,
Eureka Forbes Team
We have received feedback from our service team that your issue has been resolved.
Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.
Regards,
Eureka Forbes Team
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We are sorry to hear about your experience and regret the inconvenience caused to you. We request you to give us another chance to serve you with the best we have. We have made a note of your contact details; our executive will get in touch with you and resolve your issue at the earliest. We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team