Eureka Forbes — Regarding repair of R.O. Dr. Aquaguard

Address:Dehradun, Uttarakhand, 248001

I have purchased a Dr. Aquaguard R.O. from Eureka Forbes in December 15. Now this R.O. is not working from 2nd Feb.16. I registered a complaint on mobile no. [protected] through SMS on 3/2/2016. The complaint no. Is [protected]. But till date no services rep. Come my home for repair RO. When I purchase this machine the salesman tolled me if any breakdown comes in machine we will repair within. 24 hrs. I m very much unsatisfy from your after sales service and I feel I make big mistake to purchase this company R.O. I never recommend to purchase Eureka Forbes R.O. because of very poor after sales service. Please look into the matter and arrange to repair my RO as early as possible otherwise I will file a case in consumer Court.
Thanks
Yashpal singh,
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Eureka Forbes customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Yashpal,

Inconvenience regretted. We have made a note of your details and our customer care team will get in touch with you at the earliest.

Regards,
Eureka Forbes Team.
Hi Yashpal,

We have received feedback from our service team that your issue has been resolved.

Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.

Regards,
Eureka Forbes Team.

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