[Resolved] Eureka Forbes — Regarding ro filter water purifier

janhit k

from Varanasi, Uttar Pradesh

Address:

221005

My eureka forbes water purifier (model- pearl) has an AMC (No.[protected] valid from 22.06.2016 to 21.06.2018. The purifier went out of order in end of July, 2016. Since then, I made a number of complaints to the company but till date, the purifier has not been repaired. the details of complaint booking numbers are - 1.- [protected] dated 15.09.2016, 2. - [protected] dated 23.09.2016 and 3. [protected] dated 07.10.2016. I am sorry to say that the company only wants to make money by selling AMC and then not responding to the consumer's calls. Attached is a copy of the AMC.

PRASHANT SHUKLA
MB.[protected]

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Dec 19, 2016

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Nov 07, 2016

Eureka Forbes Customer Care's response Hi Prashant, this shouldn't have happened. My Varanasi service team will get in touch with you soon to address your concern.

Regards,
Seema

Verified Support

Nov 17, 2016

Eureka Forbes Customer Care's response Hi Prashant, I understand that your concern has been addressed. Do let me know for any further assistance.

Regards,
Seema

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