Eureka Forbes — Regarding the cancellation of the new product and irresponsible behaviour towards the customer.

Address:

Chennai, Tamil Nadu

A few weeks ago i called Eureka Forbes Ltd.. customer care regarding water purifier, once i called them they registered my call and they sent a service sales representative for a demo on ( 29 july 2015 ), we are impressed by the product and asked the sales representative about the payment options available with this company, he explained us about the EMI option available for 10 months ( rs1569/- ) for each month on this product model Magna HD pro, and the product price cost rs15, 490/- on a down payment of rs1000/- .. then we decided to go for this option for a payment of rs1569/- as a 10 months EMI cheque leaf, we paid rs500/- in advance todwards this product receipt no : 066764 along with the copies of my ID proof and the cheque leafs. Todays its 23 August 2015 till now i did not receive any product or any product information, i called the customer service and launched a complaint 15 days before saying i do not want your product due to your poor sevice and poor sales representative behaviour, so please kindly refund my cash and my cheque leafs. But till now no action was taken. i need my cash and the cheque leafs to be refunded as soon as possible, please do take action immediately.