Eureka Forbes — regarding water purifier eureka forbes(green RO)

Address:Dehradun, Uttarakhand

Dear Sir, I purchased your water purifier (Model- green RO ) on EMI basis on 05 /09/2014. After installation I found that the taste of water is very bitter. It is leaving unpleasant taste in mouth afterwards. I contacted your team many time but they replied that the taste will remain the same. On 16.09.2014 a salesperson visited and again and replaced all the candles and said, that the water of this model tastes like this only Sir, before this I had used water purifier of other companies(i.e USHA BRITA, KENT) which were less expensive but water of none tasted like this. Sir, It is very hard for me and my family to drink the water. You are therefore, requested to please look into the matter and get the purifier exchanged to maintain my trust on your brand. Yours faithfully, Rupesh Kumar Anal, Mob.- [protected]
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Eureka Forbes customer support has been notified about the posted complaint.
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Dear rupesh anal, we are sorry to hear about your experience and regret the inconvenience caused to you.
We request you and give us another chance to serve you with the best we have.
We have made a note of your contact details, our executive will get in touch with you and resolve your issue at the earliest.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team

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