Eureka Forbes — registered complaint but no response | |||
AQUAGUARD CLASSIC-contacted over phone[protected] to register a complaint but rejected to register complaint with a reason my area is not covered by them. And they gave me another number to register a complaint[protected] but no response. I have gone to forest park office at 10.30 am on 1-4-2014 but the office not opened. One gentleman standing in front of office have given three mobile numbers to resolve my problem -no body lifted the mobile. Finally with the help gentleman i have registered my complaint with [protected] at 10.45 AM on 1.4.2014. But no action intiated by the company and this type of service never expected for essential item like AQUAGUARD WATER PURIFIER even after taking AMC for three years valid upto oct.2016. Was this information helpful? | |||
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Eureka Forbes customer support has been notified about the posted complaint. | |||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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We apologize of behalf of our customer care executives and will make sure that adequate measures are taken in terms of their training.
We request you to give us another chance to serve you.
Please provide us with your contact details, our executive will fix an appointment at your convenience and resolve this issue at the earliest.
We will resolve this issue on priority and make sure that we honor the terms of your AMC with us in an adequate and timely manner.
We once again are truly sorry for the trouble you had to face.
Regards,
Eureka Forbes Team