[Resolved]  Eureka Forbes — Reinstallation

Address:Bangalore, Karnataka, 562106

I have raised an incicdnt 97211615 and again raised another one on 19th oct 97255885 for reinstallation. Although the sla is 2 days. No installation has happened.
Also customer care tells that technician will come today and no one turns up.
There is a ggr number provided [protected] which is suppose to be escalation. But no one picks up the call.
If you call them for new product or amc they will be at your doorstep day 1 but for service they are very very poor. I dont recommande this product.
Service and response is very very poor.
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Dec 10, 2016
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Nov 02, 2016
Eureka Forbes Customer Care's response
Hi, I am concerned to hear this and have escalated your issue to my team at Bangalore. Be assured they'll address the same at the earliest.

Regards,
Seema
Verified Support
Nov 04, 2016
Eureka Forbes Customer Care's response
Dear Customer,

I've been updated by my team that your issue has been resolved. Feel free to contact us for further assistance.

Regards,
Seema
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    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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