Eureka Forbes — reinstallation of RO

rahul090886

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

I have shifted my residence from Mhow, MP to Mumbai recently. Since 29 June morning I have been submitting my request for reinstallation of RO at my new home. But even after 48 hours no technician has turned up to address my complaint. Every time I call up the customer care they assure me of sending somebody but it is just a false promise. For two days I'm having to manage drinking water from outside for self and family.

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Eureka Forbes Customer Care

from New Delhi, Delhi

Verified Support

Hi Rahul,

We are sorry to hear about your experience. We would like to take this opportunity to resolve all the complaints you have. Please share with us your contact details/complaint no and we will get back to you at the earliest to make sure the necessary action is taken.

Regards,
Eureka Forbes Team

rahul090886

from Mumbai, Maharashtra

Complaint number 1096623
Phone number [protected]

It has been seven days since i put in a request to the customer care. Even after speaking to the area manager Mr Mohan Naik on 03 July 2015 who assured me that the problem will be resolved by next day nobody has turned up.