Eureka Forbes — Aquaguard ENHANCE R.O. Maintenance Contract

Address:Mumbai City, Maharashtra, 400013
Website:www.eurekaforbes.com

I have purchased a ENHANCE R.O. unit on 08.01.2014, order no. 22032, c.s.s. code 9004707.

I renewed maintenance contract on 08.12.2014, receipt no. 24184455, valid up to 07.12.2016. But a service guy came and confused me about renewing my contract and I did for the same on 29.07.2016, receipt no. 26519378.

Later I checked the previous validity and found the fraud. I contacted the person and he ignored my request. I raised a complaint on 29.07.2016, complain no. 96270118. They assured to fix the problem but did not contact further.

I raised another complain on 05.08.2016, complain no. 96356566. this time too no action or contact has been made.

Please solve my problem and extend my maintenance period as soon as possible and also notify me about it.
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Eureka Forbes customer support has been notified about the posted complaint.
Aug 25, 2016
vijay dattaram patil's response
Renewal of aquguard water purifier
Aug 25, 2016
vijay dattaram patil's response
Eureka Forbes — Renewal of aquaguard water purifier
Eureka Forbes
I have registered a complain in the month of July to fix my INOVA water purifier and after that I have called customer care for several times and even emailed customer care but my product is not serviced yet. Even though renewal has given in the month of July but also if your not providing service.
Aug 25, 2016
vijay dattaram patil's response
Provide water purifier
Aug 25, 2016
vijay dattaram patil's response
Provide aquaguard water purifier service
Complaint comments 

Comments

Eureka Forbes
I have registered a complain in the month of July to fix my INOVA water purifier and after that I have called customer care for several times and even emailed customer care but my product is not serviced yet. Even though renewal has given in the month of July but also if your not providing service.

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