[Resolved] Eureka Forbes — Repair of tap of ro

Ghai Akshay

from Noida, Uttar Pradesh

Address:	110096
Website:	Eureka forbes

I have lodged a complaint no.[protected] on[protected] at 9.30 am. More then 78 hours have been passed but my complaint has still not been attended. I have requested many times but nothing happened. What is the fun of buying a tata product (Sensa) if after sales service is so bad. I am a advocate by profession and i know ver well what to do if my complaint is not attended. I am sorry to say that i never expected this kind of casual attitude by a professional company (Tata). Hope you will send someone to my home todayoitself to repair my sensa ro.

(A k ghai)
Advocate supreme court

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Oct 26, 2016

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Sep 23, 2016

Eureka Forbes Customer Care's response Hi Akshay,

This shouldn't have happened. My team at Delhi will connect with you soon to assist you on your concern.

Regards,
Seema

Verified Support

Sep 24, 2016

Eureka Forbes Customer Care's response Hi Akshay,

We have received an update from our team that your issue has been resolved.

Regards,
Seema

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Comments

Mani Shanker Singh

from Mumbai, Maharashtra

I bought a water purifier 3 month ago, it is still under warranty.
I have been raising request many times since a month but no one is willing to resolve the issue. There is some problem with the kit and I am not even able to switch it on.

Eureka Forbes Customer Care's response, Nov 3, 2016

Verified Support

Hi Mani, allow me a chance to assist you with your concern. Please share your contact no./customer ID and I shall get this checked at the earliest.

Regards,
Seema