[Resolved] Eureka Forbes — request to take action immediately so that i am being provided with servicing for which i am being made to suffer from last 3 months | |||
I am using eureka forbes aquaguard...i pay my yearly servicing charges on time without fail...i have my grace period upto march 2015...but since last 3 months i am facing a servicing problem...i have being keeping on complaining about the same problem but no correct servicing is being rendered...the servicing people are telling that they have to change the tranformer but they are not doing that...it has been 3 months since then and i got vexed with this...i had also filed a sms service request for which i havent even received any servicing..complaint no:-[protected]...please take immediate action in this regard at the earliest possible time.. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Last week i purchased one EUROCLEAN vacuum cleaner from EUREKA FORBES CUDDALORE, TAMILNADU . In that new vacuum cleaner supplied the representative failed to find the connector to the hose. He made a commitment to me that the spare will be arranged next dayand collected the whole amount from home. After repeated calls and persuation also they are telling the same story "the material will arrive ". If a new custormer is having this type of ill-treatment what will be the my hope in their after sales and service?
i dont know the reason for the poor response from a reputed company like EUREKA FORBES. Is due to lack of review from top management OR M/S Eureka forbers is thinking that the materal will move based upon thier brand name.
OVER ALL EXPERIENCE WITH EUREKA FORBES CUDDALORE VERY POOR.
i dont know the reason for the poor response from a reputed company like EUREKA FORBES. Is due to lack of review from top management OR M/S Eureka forbers is thinking that the materal will move based upon thier brand name.
OVER ALL EXPERIENCE WITH EUREKA FORBES CUDDALORE VERY POOR.
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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We request you to give us another chance to serve you.
Please allow us to have this checked, we will look into this matter and help you with the best we can.
We have made a note of your concern details, our representative will get in touch with you to ensure adequate resolution of your concern.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team