Eureka Forbes — Seal Pack Cartridge Not Received

Address:Pune, Maharashtra

I have Eureka Forbes Enhance UV water purifier. I want to do AMC and change the cartridge. Your service engineer visited 3 times but all the times he came with non-sealed cartridge. Also manufacturing date was not mentioned on cartridge.So, I was not able to do AMC on time and not able to change the cartridge. I am really not expecting such a service from Eureka Forbes. So, please take immediate action and fulfil my requirement. I am not going to compromise with drinking water. Day by day my trust on you is decreasing. My contact number is [protected]
Was this information helpful?
No (0)
Yes (0)
Eureka Forbes customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Shailesh Kotkar, we apologize for the inconvenience caused to you and will make sure that this incident is not repeated in the future

We request you to give us another chance to serve you with the best we have

We have made a note of your contact details, our executive will fix an appointment at your convenience and resolve your issue at the earliest.

We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.

We once again are truly sorry for the trouble you had to face.

Regards,

Eureka Forbes Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Eureka Forbes
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7753
    Pending
    413
    Resolved
    4406
    Eureka Forbes Address
    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
    View all Eureka Forbes contact information