[Resolved] Eureka Forbes — service complaint not addressed after having 1 yr service contract | |||
i have a service contract with eureka forbes for 1yr validatity . The contaract begins on 29 july 2014. I am facing some problem with the aquaguard so filed a complain with the company . complain number 81571099. it was filed on 11 may 2015 .As per the rule the complain will be address within 48hrs . I have called the helpline 3 times to resolve the issue and wrote to them as well but the issue is not solved . I feel cheated .Water is the basic need and after paying for the product and the service contract the problem is not resolved . Please help me Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. | |||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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We are sorry to hear about your experience and regret the inconvenience caused to you. We request you to give us another chance to serve you with the best we have. We have made a note of your complaint number; our executive will get in touch with you and resolve your issue at the earliest. We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team