[Resolved]  Eureka Forbes — Service not attended for the past 3 months

Address:Coimbatore, Tamil Nadu, 641105
Website:www.eurekaforbes.com

We purchased Forbes Aqua Sure XP last year 1st September in Coimbatore.
We are really irritated with the service request which we did 2 months ago.
One year is not yet over we have complaints like water taste, Time display is not working, and there is a annoying sound in the Kitchen from the Purifier.
Kindly fix this as we have purchased this for RS. 19000 which is really hard earned money.
Complaint number[protected] aqua sure
We are trying to get the customer care executive through email, call and live chat no use. Nobody as a clear plan about giving service to customer.
They are still telling today tomorrow even by chance if I get the number.
Is this product worth or it makes a fake ad
We are trying to get the customer care executive through email, call and live chat no use. Nobody as a clear plan about giving service to customer.
They are still telling today tomorrow even by chance if I get the number.
Is this product worth or it makes a fake ad

We still are in warranty period. And we have also paid for extra warranty. Don't know for what they have got that money.
There is no display in the small monitor, No taste in water as promised while buying, There is an annoying sound when the water fills in again.
In 7 months these many complaints what about the coming years.
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Aug 5, 2021
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

Inconvenience regretted. We have made a note of your details and our customer care team will get in touch with you at the earliest.

Regards,
Eureka Forbes Team
Dear Customer,

We have received feedback from our service team that your issue has been resolved.

Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.

Regards,
Eureka Forbes Team.

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