Eureka Forbes — SERVICE REQUEST | |||
For over a month I have been trying to register a service request for my Aquaguard Water Filter at Ernakulam. Dozens of phone numbers are furnished on the website, but not one of them respond. Has anyone been able to make an online complaint on the page that is provided for registering complaints ? It seems to be ingeniously designed not to receive certain mandatory fields. Could someone tell me if it is possible to get the unit serviced or do I have to discard it. -GEORGE, Kacheripadi, Ernakulam. Was this information helpful? | |||
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Eureka Forbes customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
I am one of the frustrated customer of Aquasure in Pune.
2 weeks back my water purifier stopped working so from 30th April I logged service request. I have been told that service person will come in next 24 Hrs but no one came.
Since last 10 days I have registered about 5-6 service calls, but getting no reply. I have called customer care 4-5 times & talked with executive. each time he promised to resolve issue within 24 Hrs but still no call from any service person.
I am fade up of this pathetic service of Eureka forbes & now thinking to sell it on Quicker.
Please help in getting any service from Eureka forbes.
2 weeks back my water purifier stopped working so from 30th April I logged service request. I have been told that service person will come in next 24 Hrs but no one came.
Since last 10 days I have registered about 5-6 service calls, but getting no reply. I have called customer care 4-5 times & talked with executive. each time he promised to resolve issue within 24 Hrs but still no call from any service person.
I am fade up of this pathetic service of Eureka forbes & now thinking to sell it on Quicker.
Please help in getting any service from Eureka forbes.
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