[Resolved]  Eureka Forbes — Service Request Complaint - AMC is waste of money

Address:Bangalore, Karnataka

I have been calling the Customer Care for replacing the filter and servicing the Water Purifier I have it in my Bangalore home. I registered the service request through online and escalated to Step3 and called the Customer Care center. Someone called on Saturday and informed that they would come on the next day. I called again yesterday morning and they said some one would come but no one turned up. I have called again today and informed that someone could call by noon but no one called. I have called agin in the afternoon and the service person started giving excuse and said that I can go to the consumer complaints for if I want. I understood today that going with AMC is waste of money and we should go for filter replacement on need bassis instead of running after them.
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Aug 14, 2020
Complaint marked as Resolved 
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