Eureka Forbes — Still I have not received the Unit (Enahance Ro water purifier)

Address:Bangalore, Karnataka

Dear Sir/Madam, I am siddu and I have ordered the Enhance RO Water purifier unit on 06/04/14 Sunday and the sales person confirmed unit will be get you next day i.e, Monday (07/04/14) but till now I have not received and I have given payment also the same day, And continuously called to sales executive & manager three days they have not picked up my cal and I raised complaint to Eureka forbes even they have confirmed within 24 working hrs I ll be get the unit, but till not they are making fake/wrong promised to customers, even though not getting firm confirmation from them, could you pls suggest for next action on them
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Eureka Forbes customer support has been notified about the posted complaint.
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Comments

Dear Siddu Sankinamath, we are sorry to hear about your experiences and regret the inconvenience caused to you.

We request you to give us another chance to serve you.

Please allow us to have this checked, we will look into this matter and make sure that your Water Purifier is installed at the earliest.

Please provide us with your contact details, our executive will fix an appointment at your convenience and resolve the issue at the earliest.

We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.

Regards,

Eureka Forbes Team

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