[Resolved]  Eureka Forbes — Struggling to get 2nd out of 6 service under

Address:Bangalore, Karnataka, 560085

Hello customer care !!!

Can anybody in the company closely follow-up till this issue is closed ?

I am struggling to get 2nd service (Candle replacement) covered under amc. Amc was taken in july 2015 and second service was due in january 2016. I am following up since january 2016.

Now we are in may and the 3rd service will be due shortly in 2-3 months. Before that, can you guys complete 2nd service ?????

I can't write any more on this.

Amc is for 3 years, that means 5 more services have to be done in the coming months/years. If this issue repeats in every service,
It is better to buy a new product from other brand instead of scratching my head like this.

For reference : complaint id [protected]
I also escalated this though your online complaint registration.

Thanks,

Vikram
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May 2, 2016
Complaint marked as Resolved 
I posted this complaint two hrs back but AMC service was attended by the Eureka Forbes technician few mins back. So closing this complaint as resolved.
Eureka Forbes customer support has been notified about the posted complaint.
Complaint comments 

Comments

I got the Candle replacement in AquaSure just now. So this issue is closed now. Next service (candle replacement) is due in just 2 months. Hope to get service on time.

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